Check out this excellent white paper on social media and how ACT! can help you tap in to a whole new world of intelligence about your prospects and clients.
http://download.act.com/docs/Guide_to_Social_Media.pdf
Tags: LinkedIn, ACT!; Salesforce Automation, CRM, SFA, SalesForce, microsoft crm, contact management, customer relationship management, sales, marketing, social media, FaceBook, Twitter