Pete Fernald's Blog

Droid Back Cover

pfernald — Wed, 05 May 2010 22:41:28 +0000

You can contact Motorola and they will replace the back cover if you lost it like me. It just fell off and happened to my wife as well recently. Nice to know they will replace at no charge. Apparently you can either use a piece of tape or wedge a business card in the battery compartment to make a tigher fit.

Google Search

pfernald — Thu, 29 Apr 2010 16:52:38 +0000

If you do a search and click on one of the links with Internet Explorer 8 if you click the Back Button it will not go back to the search page without pressing the button really fast or using the drop down to find the page you want to go to. Kind of frustrating but you can go into Google Search settings and select “Do not provide query suggestions in the search box” – then the Back button works just fine.

CRM Integration Saves Valuable Time!

pfernald — Thu, 29 Apr 2010 16:39:30 +0000

We are now supporting ACT! as well as various time saving integrations including QuickBooks, CardScanner, Dymo Labels, Handhelds (Android, iPhone, Blackberry, Windows Mobile, Palm), and develop Vertical Market solutions, provide Hosting services as well as teach online and conduct classroom training. Other solutions including Goldmine, MAS, Microsoft CRM, SalesForce, SalesLogix and SageCRM are supported through our best in class referral associates!

ACT Platinum Care

pfernald — Wed, 24 Feb 2010 17:32:36 +0000

Did you know if you buy ACT with Platinum Care, which is basically a bundle with the next release included at a steep discount when it becomes available, that you get several additional perks as well?

One of the perks is Top Line Express which is a table add-on solution so you can add a Project Management process to your ACT Database for example.

Motorola Droid

pfernald — Fri, 06 Nov 2009 16:23:26 +0000

I just ordered one today and Verizon Wireless offers a 30 day money back guarantee. It runs version 2 of Google Android OS and there is another HTC phone they launched today as well but it only runs version 1.x. Looking forward to hooking up and synching wirelessly with my ACT database!

Task List Plus for ACT!

pfernald — Fri, 06 Nov 2009 16:19:23 +0000

Need to reschedule multiple activities at the same time in ACT? I use TaskListPlus by Durkin Computing. It’s a great add-on tool for ACT. This way you don’t have to reschedule each individual task but rather you can to all of them at one time. Alternatively you can wait for the to rollover the next day but I like to keep my Task List clear and focus on only what I need do doing.

Windows 7

pfernald — Tue, 03 Nov 2009 13:44:33 +0000

I upgraded my laptop and workstation server to Windows 7 over the weekend and it went pretty well. The server was a smooth upgrade as it natively started with Vista but the laptop was originally loaded with XP and the went to Vista so I had to nuke and pave and start over on that one. Make sure you back everything up first, including Outlook so you can get your data back after the upgrade!

New Windows 7 OS is fast and easier to use than Vista, kind of like XP on steroids. Here’s a tip: when you open programs they show up in the Task Bar which is adjacent to the Start button, so don’t pin the programs as short-cuts to the taskbar as well since it get’s confusing. I just pin the programs to the Start Menu and now when something is in the Task Bar area I know it’s because a program is actually open. Try it, you’ll see what I mean. Before you just had shortcuts in the task bar and open programs showed up somewhere further over to the left.

Social Media Whitepaper

pfernald — Thu, 29 Oct 2009 12:15:02 +0000

Check out this excellent white paper on social media and how ACT! can help you tap in to a whole new world of intelligence about your prospects and clients.

http://download.act.com/docs/Guide_to_Social_Media.pdf

Why Choose ACT!

pfernald — Wed, 28 Oct 2009 14:34:26 +0000

ACT is a proven market leader with 2.8 million users worldwide and is the #1 selling Contact and Customer and has been for over 20 years. ACT! was designed for and highly recommended by small businesses and salespeople and leads the industry with its ease of use. It can be highly customized and is affordable now and into the future and works with a variety of business solutions including Outlook, QuickBooks, Excel and has a plethora of add-ons from 3rd party vendors.

Coordinate the efforts of your team and have visibility into whats been done, what’s on the horizon and sales to date! Manage relationships, do key word searches, be more productive, market effectively, sell more and measure results — ACT! does all of this and more. You can even run ACT! on your laptop and sync and go and continue to use the database offline and also sync it with your favorite SmartPhone device.

The beauty of ACT! is that you can run it locally to save on monthly hosting fees associated with other solutions like SalesForce and Microsoft CRM Online, and you can even enable web access to your own database instead of relying on a hosting partner. So you have a choice with ACT! as to how you want to deploy your shared database and how to access it as well. If you want to have it hosted you can do that as well.

With ACT! you get to decide what’s right for your business instead of someone else telling you that you have to choose between hosted or on-premise solutions and cannot have the best of both worlds. You can blend access methods using the same database and the competition simply cannot do this and they cost a lot more as well.

What is a Contact and Customer Manager?

pfernald — Wed, 28 Oct 2009 12:13:38 +0000

More than an email system like Outlook and spreadsheet like Excel and easier to use and less costly than a Customer Relationship Management solution like SalesForce or Microsoft CRM, a Contact and Customer Management System like ACT! 2010 Corporate Premium keeps all the details of your relationships in one organized place.

And now you can not only keep track of phone numbers, emails, notes, meetings and activity history and documents, but now also Social Media profiles and more!

Get a complete view of the folks you do business with and develop long-lasting relationships so they come back for more and new referrals keep coming in!

Check out what the Aberdeen Group has to say about the choice between Contact Management and Customer Relationship Management systems.

http://www.aberdeen.com/summary/report/perspective/5825-AI-customer-relationship-management.asp